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Public In-House Face-to-Face

Business Writing Essentials

Elevate your professional writing and create clear, concise, and compelling messages that inspire action.

Business Writing Essentials

Course Overview

This workshop will focus on the basic skills required to write professionally in a business environment. You will learn how to capture your thoughts in a clear, concise, complete, and correct format. During the session you will review an example of your own writing and use the strategies presented to improve your document.

What You'll Learn
  • The rules of writing
  • The five phases of business writing
  • Develop an appropriate writing style and format
  • Recognise standard ways of documenting materials
  • How to plan, organise, write, edit and review
  • Choosing the appropriate document every time
  • Develop effective business documents for tough situations
  • Improve sentence and paragraph construction
  • Documents that inform, persuade and provide information
  • To-do’s and don’ts of email writing
  • Projecting a positive image of your organisation
What's Covered
  • What is the purpose and who is your audience?
  • Achieving the objective of the message
  • The Four C's -clear, concise, complete, correct
  • POWER - five phases of business writing
  • Direct vs. indirect approach
  • Readability index and using inclusive language
  • Getting to the point: simple tricks to eliminate unnecessary filler
  • Paragraphs, sentences, emphasis, tone, unity and coherence
  • Steps in the persuasion process
  • Email writing and etiquette
  • Spelling, proofreading, editing and revising
  • Skills practice, key take aways
Format & Inclusions

Our training programs are engaging and reflective of current best practice in the subject matter delivered. All of our sessions are practical with lots of individual and group activities, skills practice, role plays and a personal action plan.

We have activities and small group work throughout the session so participants are actively engaged which makes the learning transfer easier. Participants also receive individual attention from our expert facilitator who will gauge the pre-knowledge of the group, so they are able to target the content to their needs.

In addition to the workshop, participants undertake a pre-course survey (to determine individual needs), receive a Certificate of Attendance, free access to our online toolkit and follow-up email boosters.

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In-house Training Enquiry

If you require training to be designed from scratch - We Can Help! We can design learning solutions and programs that are dynamic, relevant and practical. We use best practical methodologies to suit your requirements and to ensure that the right message is being transferred to the audience.

We are highly experienced in designing all types of programs and we will work with you to reach a solution that suits your needs and budget. Our custom design services are designed to support improved business performance and to assist you in receiving the best outcome and return on investment on your project.

In-house Training