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Public In-House Face-to-Face

The Appraisal Conversation

Learn how to have a professional and effective performance appraisal conversation.

The Appraisal Conversation

Course Overview

During this course participants will learn how to conduct effective performance appraisal conversations that improve employee engagement, enhance skills, boost compliance, and drive team efficiency. Through realistic scenarios, roleplays, and practical exercises, attendees will gain confidence in turning appraisal conversations into opportunities for growth and engagement.

What You'll Learn
  • Planning, preparing & structuring the performance appraisal
  • Employee preparation for the appraisal - set the right expectations
  • Communicate feedback clearly and constructively
  • Listen actively and respond to employee concerns
  • Conduct fair and objective performance appraisals
  • Identify strengths and areas for improvement in team members
  • Set SMART goals linked to their objectives
  • Motivate and engage employees effectively
  • Address underperformance sensitively and productively
  • Develop your feedback skills to motivate staff
What's Covered
  • Structuring and leading effective appraisal conversations
  • Delivering clear, constructive, and balanced feedback
  • Identifying strengths, performance gaps, and development needs
  • Creating individual development plans
  • Avoiding stereotyping and common appraisal pitfalls
  • Coaching employees to improve performance and engagement
  • Managing difficult or sensitive discussions professionally
  • Documenting, monitoring, and following up
  • Practicing appraisal conversations
  • Creating a personal action plan
Format & Inclusions

Our training programs are engaging and reflective of current best practice in the subject matter delivered. All of our sessions are practical with lots of individual and group activities, skills practice, role plays and a personal action plan.

We have activities and small group work throughout the session so participants are actively engaged which makes the learning transfer easier. Participants also receive individual attention from our expert facilitator who will gauge the pre-knowledge of the group, so they are able to target the content to their needs.

In addition to the workshop, participants undertake a pre-course survey (to determine individual needs), receive a Certificate of Attendance, free access to our online toolkit and follow-up email boosters.

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In-house Training Enquiry

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We are highly experienced in designing all types of programs and we will work with you to reach a solution that suits your needs and budget. Our custom design services are designed to support improved business performance and to assist you in receiving the best outcome and return on investment on your project.

In-house Training