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Managing Employee Performance

Learn how to create motivating environments and implement systems that inspire employees to exceed their best.

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Managing Employee Performance

Course Overview

How do you create a motivating environment that encourages people to go beyond their best? This workshop examines the concepts, principles and systems associated with managing employee performance in the workplace. The course will help participants to build the competence and confidence when dealing with challenging behaviour and performance related issues while getting the best from those who are performing well.

What You'll Learn

  • Performance management fundamentals
  • The three phases of performance management
  • The link between the manager’s behaviour and performance
  • Creating a high performance culture through empowerment, evaluation, rewards and feedback
  • Preparing employees for peak performance, activating their inner motivation, and evaluating their skills
  • Conduct effective performance conversations and give feedback
  • Apply relevant processes in managing poor performance
  • Documenting performance issues and creating a plan

What's Covered

  • The shared management model
  • Setting performance goals and meaningful expectations
  • Is your behaviour holding your people back
  • the Four stages of Kolb's Learning Cycle
  • Evaluating and identifying performance/ issues
  • Feedback techniques to get the best out of your people
  • Practice giving/receiving feedback
  • Causes of performance issues and techniques for resolution
  • Motivational tools and coaching methods
  • Phase I (Preparation), Phase II (Activation), Phase III (Evaluation)
  • Performance journals and plans
  • Let’s put it into practice

Format & Inclusions

Our training programs are engaging and reflective of current best practice in the subject matter delivered. All of our sessions are practical with lots of individual and group activities, skills practice, role plays and a personal action plan.

We have activities and small group work throughout the session so participants are actively engaged which makes the learning transfer easier. Participants also receive individual attention from our expert facilitator who will gauge the pre-knowledge of the group, so they are able to target the content to their needs.

In addition to the workshop, participants undertake a pre-course survey (to determine individual needs), receive a Certificate of Attendance, free access to our online toolkit and follow-up email boosters.

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In-house Training Enquiry

If you require training to be designed from scratch - We Can Help! We can design learning solutions and programs that are dynamic, relevant and practical. We use best practical methodologies to suit your requirements and to ensure that the right message is being transferred to the audience.

We are highly experienced in designing all types of programs and we will work with you to reach a solution that suits your needs and budget. Our custom design services are designed to support improved business performance and to assist you in receiving the best outcome and return on investment on your project.

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In-house Training