Negotiating for Success

Negotiation is a key skill that, when mastered, can provide better results from communication. This course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements. Participants will also be given the insight and understanding to negotiate across a range of practical and real world scenarios.

Learning Outcomes

  • The benefits of good negotiation skills
  • The importance of preparing for the negotiation process
  • Various negotiation styles and their advantages/ disadvantages
  • Understand basic negotiation principles and how to master them
  • Develop strategies for dealing with tough or unfair tactics
  • Gain skills in developing alternatives and recognizing options
  • Practice the "how to" of these skills in a supportive environment

What Will Be Covered?

  • The benefits of good negotiation skills
  • What is negotiation?
  • The successful negotiator
  • Preparing for negotiation
  • The nuts and bolts
  • Making the right impression
  • Getting off to a good start
  • Exchanging information
  • The bargaining stage
  • Inventing options for mutual gain
  • Getting past no and getting to yes
  • Dealing with negative emotions
  • Moving from bargaining to the closing stage
  • Skills practice
  • Key take aways and Personal Action Plan


Our training programs are practical with lots of interaction and discussion between the participants. During this full day workshop participants will have the opportunity to ask questions and are encouraged to develop and work on individual action plans in a consultative and controlled environment.


A pre program questionnaire which is designed to assist you in receiving the best outcome and return on investment from your training. There is only a short amount of time to transfer the message so Sarden Learning will try to gain an insight into your company's background, processes, issues and culture so we are able to deliver an outstanding service for you.

Training Investment Price Quotes

Our quotes are completely inclusive, meaning our firm quote includes:
  • All needs assessment discussions
  • All training development
  • All training customization
  • All training materials
  • Training delivery
  • All travel related costs and expenses
  • You receive one invoice when the training is completed. No surprises.


Let us know how we can help you - tell us what you are interested in!

1300 783 987