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Negotiating Skills

Negotiation is a critical skill for all professionals. This course will provide participants with a practical toolkit to negotiate with confidence in any scenario.

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Negotiating Skills

Course Overview

Negotiation and influencing are essential skills for achieving better communication outcomes. Those who master these skills build stronger relationships, increase their influence, and project a positive image. This course will show how to prepare for negotiations, apply effective influencing strategies, handle challenges, and create win-win solutions. Through practical exercises, you’ll gain the tools to navigate any negotiation in a confident manner.

What You'll Learn
  • How to influence/encourage people to change their behaviour willingly
  • Prepare for negotiation by following a step-by-step approach
  • Various negotiation styles and their advantages/ disadvantages
  • Develop strategies for dealing with tough or unfair tactics
  • Gain skills in developing alternatives and recognising options
  • Practice the "how to" of these skills in a supportive environment
What's Covered
  • How to effectively prepare for a negotiation
  • Developing a checklist to guide discussions effectively
  • Making a strong first impression and setting the tone from the start
  • Strategies for active listening, questioning and body language
  • How to navigate the bargaining stage
  • Creating win-win solutions for mutual gain
  • Turning “no” into agreement and moving toward “yes”
  • Staying composed and focused under pressure
  • Dealing with negative emotions and difficult people
  • Moving from bargaining to a successful close
  • Let’s practice a negotiation
  • Key take aways and action personal plan
Format & Inclusions

Our training programs are engaging and reflective of current best practice in the subject matter delivered. All of our sessions are practical with lots of individual and group activities, skills practice, role plays and a personal action plan.

We have activities and small group work throughout the session so participants are actively engaged which makes the learning transfer easier. Participants also receive individual attention from our expert facilitator who will gauge the pre-knowledge of the group, so they are able to target the content to their needs.

In addition to the workshop, participants undertake a pre-course survey (to determine individual needs), receive a Certificate of Attendance, free access to our online toolkit and follow-up email boosters.

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If you require training to be designed from scratch - We Can Help! We can design learning solutions and programs that are dynamic, relevant and practical. We use best practical methodologies to suit your requirements and to ensure that the right message is being transferred to the audience.

We are highly experienced in designing all types of programs and we will work with you to reach a solution that suits your needs and budget. Our custom design services are designed to support improved business performance and to assist you in receiving the best outcome and return on investment on your project.

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