Overcoming Sales Objections

Learning Outcomes

• Identify the steps you can take to build your credibility
• Identify the objections that you encounter most frequently
• Develop responses when prospective buyers throw you a curve
• Learn ways to disarm objections so the sale is back on track
• Learn how to recognise when a prospect is ready to buy
• Discuss how working with your sales team can help you succeed

What Will Be Covered?

• Building credibility
• Your competition
• Critical communication skills
• Observation skills
• Handling client complaints
• Overcoming objections
• Handling objections (specific response strategies)
• Pricing issues
• How can teamwork help me?
• Buying signals
• Closing the sale
• Skills practice
• Key take aways and Personal Action Plan

Format

Our training programs are practical with lots of interaction and discussion between the participants. During this one-day workshop participants will have the opportunity to ask questions and are encouraged to develop and work on individual action plans in a consultative and controlled environment.

Inclusions

A pre program questionnaire which is designed to assist you in receiving the best outcome and return on investment from your training. There is only a short amount of time to transfer the message so Sarden Learning will try to gain an insight into your company's background, processes, issues and culture so we are able to deliver an outstanding service for you.

Training Investment Price Quotes

• All needs assessment discussions
• All training development
• All training customization
• All training materials
• Training delivery
• All travel related costs and expenses
• You receive one invoice when the training is completed. No surprises.