Problem Solving and Decision Making

Why is it that some people find it easy to solve tough problems with simple solutions while others find this feat nearly impossible? Solving tough problems requires the ability to define the true problem, analyse the possible causes, create options, select the most feasible option, and then implement it. This two-day workshop will help participants enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.

Learning Outcomes

  • Increase your awareness of problem solving steps and problem solving tools
  • Distinguish root causes from symptoms to identify the right solution for the right problem
  • Improve your problem solving and decision making skills through identifying your own problem solving style
  • Identify ways to think creatively and work towards creative solutions
  • Recognise the top ten rules of good decision-making

What Will Be Covered?

  • What is Problem Solving?
  • Problem Solving Styles
  • The Problem Solving Model
  • Six Ways to Approach a Decision
  • The Problem Solving Toolkit
  • Thinking Outside the Box
  • Case Studies


Our training programs are practical with lots of interaction and discussion between the participants. During this two-day workshop participants will have the opportunity to ask questions and are encouraged to develop and work on individual action plans in a consultative and controlled environment.


A pre program questionnaire which is designed to assist you in receiving the best outcome and return on investment from your training. There is only a short amount of time to transfer the message so Sarden Learning will try to gain an insight into your company's background, processes, issues and culture so we are able to deliver an outstanding service for you.

Training Investment Price Quotes

Our quotes are completely inclusive, meaning our firm quote includes:
  • All needs assessment discussions
  • All training development
  • All training customization
  • All training materials
  • Training delivery
  • All travel related costs and expenses
  • You receive one invoice when the training is completed. No surprises.


Let us know how we can help you - tell us what you are interested in!

1300 783 987