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Public In-House Face-to-Face

Working in a Multi Generational Team

During the course we will examine impact of the generation gap in today’s workforce.

Working in a Multi Generational Team

Course Overview

This workshop explores the history and impact of the generation gap in today’s workforce. By developing a deeper understanding of others, participants gain valuable insight into themselves and how they collaborate. Through practical examples, participants will examine common challenges and learn effective strategies to overcome generational differences.

What You'll Learn
  • Discover how different generations think, work, and communicate
  • Identify where generational gaps show up and why they matter
  • Adapt your language and communication style to connect with every generation
  • Apply proven strategies to overcome generational challenges
  • Ask powerful questions and listen with impact
  • Confidently handle and resolve conflict
What's Covered
  • A brief history of generational change
  • Understanding what shaped the generations
  • Common traits, myths, and stereotypes
  • Key causes of generational tension
  • Finding shared values and common ground
  • Managing and respecting generational differences
  • Recognising communication barriers
  • Practical strategies for effective communication
  • Using language to reduce and resolve conflict
  • Proven conflict management techniques
  • Developing an open and adaptable mindset
  • The importance of planning for success
  • Let’s put it into practice
  • Key take aways and personal action plan
Format & Inclusions

Our training programs are engaging and reflective of current best practice in the subject matter delivered. All of our sessions are practical with lots of individual and group activities, skills practice, role plays and a personal action plan.

We have activities and small group work throughout the session so participants are actively engaged which makes the learning transfer easier. Participants also receive individual attention from our expert facilitator who will gauge the pre-knowledge of the group, so they are able to target the content to their needs.

In addition to the workshop, participants undertake a pre-course survey (to determine individual needs), receive a Certificate of Attendance, free access to our online toolkit and follow-up email boosters.

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In-house Training Enquiry

If you require training to be designed from scratch - We Can Help! We can design learning solutions and programs that are dynamic, relevant and practical. We use best practical methodologies to suit your requirements and to ensure that the right message is being transferred to the audience.

We are highly experienced in designing all types of programs and we will work with you to reach a solution that suits your needs and budget. Our custom design services are designed to support improved business performance and to assist you in receiving the best outcome and return on investment on your project.

In-house Training