1300 783 987

Conflict Resolution

Develop essential skills for managing workplace conflicts, mediation techniques, and creating harmonious work environments that boost productivity.

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Advanced Conflict Resolution Strategies for Managers

Advanced Conflict Resolution Strategies for Managers

Master the skills to confidently navigate both constructive and challenging workplace conflicts, building stronger teams and a positive work environment.

2 Days Inhouse Face-to-Face
Anger Management Skills

Anger Management Skills

Learn how to manage anger constructively by recognising triggers, using coping strategies, and responding with emotional awareness to build stronger relationships.

1 Day Public Inhouse Face-to-Face
Conflict Resolution Strategies for Managers

Conflict Resolution Strategies for Managers

You will learn how to confidently resolve workplace conflict by fostering open communication, addressing issues early, and guiding teams toward positive, productive outcomes.

1 Day Public Inhouse Face-to-Face
Employee Dispute Resolution

Employee Dispute Resolution

Learn how to manage disputes professionally using structured conflict resolution and mediation techniques.

1 Day Public Inhouse Face-to-Face
Resolving Conflict in the Workplace

Resolving Conflict in the Workplace

Discover practical strategies for resolving workplace tension and learn how to handle challenging situations calmly and confidently.

1 Day Public Inhouse Face-to-Face
Workplace Bullying and Harassment

Workplace Bullying and Harassment

Learn what constitutes harassment and bullying, recognise problematic behaviours and become aware of the legal requirements in your workplace.

1 Day Public Inhouse Face-to-Face

About Conflict Resolution Training

Workplace conflict is inevitable. How your people handle it makes all the difference. When conflict is managed well, it can actually strengthen relationships and improve team performance. When it's avoided or mishandled, it quietly erodes culture, morale, and productivity.

Our conflict resolution training courses give your team practical tools to recognise conflict early, communicate assertively and respectfully, and reach positive outcomes, without drama or escalation. Programs are suitable for team members, team leaders, and managers who want to handle difficult situations with confidence.

We offer public workshops in major cities and in-house delivery for organisations that want training tailored to their specific team dynamics and workplace culture. All programs are facilitated by experienced professionals with a warm, practical approach.

  • Public workshops in Sydney, Melbourne, Brisbane, Canberra, Perth & Adelaide
  • In-house programs tailored to your organisation and delivered on-site anywhere in Australia
  • Online delivery available for distributed or remote teams
  • Certificate of Attendance and online toolkit included for all participants
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Why it matters
The real cost of unresolved conflict

Unresolved workplace conflict costs Australian businesses billions of dollars annually in lost productivity, absenteeism, and staff turnover. A single conflict resolution workshop can prevent months of disruption and help your team build the skills to handle
future challenges constructively.

Browse our conflict resolution courses below or get in touch with us on 1300 783 987 to discuss what's right for your team.

15,000
Professionals trained
98%
Satisfaction rate
500+
Organisations served
20+
Years experience
Trusted by
Westpac · ATO · Foxtel · Australia Post · NRMA and many other Australian organisations.